SHIPPING TERMS, SHIPPING PRICES & RETURN POLICY

Shipping Terms

1. Ebooks will be sent to the provided email address directly after purchase/payment
2. Paperbacks and/or Hardbacks will be sent within 30 days after purchase/payment. If there is any delay, the customer will be informed within those 30 days.
3. If for some reason the purchase products are not able to be shipped within 60 days, NRA Publishing will cancel the order and the purchase amount will be refunded within 30 days.

Shipping Prices

1. Shipping prices are depending on the destination of delivery and can vary between €5-€50.

Return policy

1. Paperbacks/Hardbacks may be returned within 21 days after delivery. The shipping costs of return will be placed upon the recipient, and a track and trace code needs to be provided to info@billielustig.com. Once the products have returned to the sender, the order amount will be transferred back to the customer. Shipping costs will not be refunded.